Fit for Business Retailing (Sydney & Melbourne)
While the face of retail changes, are our iconic Australian retailers feeling the heat? Or are they 'Fit for Business'?
Join Bernie Brookes, CEO of Myer, Retail Doctor Group, Retail Directions and NRA and find out what ‘fit’ retailers are doing to navigate through this period of change.
Organised by Ebeltoft Australia/Retail Doctor Group, key topics covered in this session include: - Globalisation of Australian retail - Implementation of best practise ‘fit’ retail - Omnichannel retail – hype or cost of doing business? - Changing retail and consumer trends - Who will fail, survive and thrive and why?Details
FMI Connect 2014 - Retail Innovation: Transform Your Company by Learning from the Best (Chicago)
Shoppers’ interests and needs are changing globally but how does this affect how retail concepts develop and how stores engage customers?
Over the last decade we witnessed how small stores migrated to big-box retail and might yet realign to small(er) again. Retailers made massive efforts to sell online, while several pure-players are slowly opening physical stores. The lines between retail channels and retail segments continue to blur.
The session will provide insight from Ebeltoft Group´s recent Retail Innovations 9 and highlight what true innovation looks like so that you can gain inspiration for the transformation of your company.
Presented by Ebeltoft Group, the session will be co-presented by the German retailer mymuesli that with is striving cross channel food concepts shows how they innovated and succeed.
Session information: June 11th at 9 AMDetails
Banking on Innovation (Barcelona)
Ebeltoft Spain/Kiss Retail will host a special session on retail innovation in the banking industry. Based on Retail Innovations 9, the session will present the latest global trends and best in class innovations in retail banking.
Financial services institutions are facing pressure both from the increasing use of digital technologies and changes in customer behaviour and expectations. New entrants, previously considered as ‘small’ and not an imminent threat, are now growing at an exponential pace. Established players, such as Amazon, Google, Facebook and PayPal, are now also seen as a potential threat.
The Efma Banking on Innovation conference provides a forum in which such pressing issues can be properly discussed and debated. Delegates can learn about innovative ideas and new practices and will also have the chance to network with their peers.Details
3rd European Home Improvement Forum (Madrid)
fediyma and Ebeltoft Group session "International DIY Consumer Study 2014: Changing Buying Behaviour - Decoding the New Shopper Path-of-Purchase in the DIY Channel".
fediyma and Ebeltoft Germany developed the "International fediyma DIY Consumer Study 2014". With extensive research the study provides new insight in the “Changing buying behaviour in a more and more complex shopping world – decoding the new shopper path-of-purchase in the DIY channel”.
The study consists of a two-step-approach, blending qualitative and online research in six target countries: Belgium, France, Germany, Italy, Spain and United Kingdom.
Join us June 5th for this key session where Thomas Rotthowe, Managing Partner Ebeltoft Germany, will present the outline and key findings of this international DIY study.Details
Neuromarketing Conference 2014 (Munich)
The magic of simplicity: inspiring the consumer instead confusing him
Consumer Confusion, Stimulus Satiation, Increasing Complexity: These key words describe the unmanageable jungle of commercial and the multiplicity of offers, which the consumer stands helpless face. Often adventurously complicated proposals provoke the consumer’s passivity instead of his buying power…
At the 7th Neuromarketing Conference on May 22nd, 2014 at the BMW World in Munich, leading experts are answering the questions how to serve the consumer’s desire for simplicity and control and so to succeed in gaining his trust and increasing his loyalty.Details
Global E-Commerce Forum (New York)
Approximately 80 eCommerce executives will gather in an intimate, retailer-only setting ...
Approximately 80 eCommerce executives will gather in an intimate, retailer-only setting to learn and discuss the "end to end" challenges of international customer experiences in a digital environment.
Why join us? You'll hear retail leaders and global eCommerce experts share strategic insights and tactical advice within a variety of business models. Take full advantage of a relaxed, open atmosphere to ask questions, get answers and learn how to improve the online experience for international shoppers
The Forum is produced in partnership with Ebeltoft USA/Okamura Consulting, The Research Trust and Scott Silverman Associates.Details
Retail Innovation (Oslo)
The retail industry faces great and sometimes extreme challenges. What has worked up until now will be challenged in the future. It's about understanding, it's about the shop and concept development, consumer understanding and of good and relevant stories.
As a guide for the future of this retail landscape, the Retail Innovation conference will provide specific tips and inspiration for people who are either working towards, through or in retail with what is needed for success in the future.
The conference presents the recent insight from Ebeltoft Group´s Retail Innovations 9 (presented by Neil Stern from Ebeltoft USA) and highlights the growing Generation Y Consumer (presented by Ebeltoft Denmark).Details
NRF Big Show - Global Retail Innovation Trends (New York)
During the 2014 NRF Big Show Ebeltoft Group will host the exclusive session on "Global Retail Innovation Trends". Answering the very question how retailers anticipate and taking advantage of the globally changing consumer´s needs, desires and way of engagement, reflecting in innovative approached and retail concepts.
The session will reveille the latest insight into the Global Retail Innovations Trends and showcase those outstanding concepts that are to innovate the retail sector of tomorrow.
Two world class retailers will share the stage and present their innovation case and engage with the audience to explain their view on the "new consumer" and how they took advantage of the ongoing changing sector. Retails to present are: Head of Retail Asics (Europe) CEO and Co-founder MyMuesli (Germany) The session will be presented and moderated by Neil Stern, Senior Partner at Ebeltoft USA/McMillan DoolittleDetails
III Promsvyazbank Innovation forum (Moscow)
Ebeltoft Spain presents at the 3rd Promsvyazbank Innovation forum in Russia.
The session will highlight the global retail innovation trends and pinpoint how these trends, driven by changing shopper behaviour and expectations, shape the new retail of tomorrow and mostly call for new approached, sales channels and customer engagement. Not only in retail but as well in the banking sector.
The session will be presented by Magda Espuga, CEO and founder of KissRetail/Ebeltoft Spain.Details
Organised by Ebeltoft Denmark/Retail Institute Scandinavia this conference addresses the tech savvy shoppers of today, the DIGIsumers.
During the one day event, delegates will be guided through the new reality of retail and how to connect with the connected consumers. Among other; Retail Institute Scandinavia will present a new consumer survey of Generation Y. Also keynote speaker Neil Stern, Ebeltoft USA, will highlight global retail trends and innovative concepts from around the world.Details
Ebeltoft Academy (Paris)
Ebeltoft Group Partners and Consultants from 20 countries will gather in Paris for its first ever Academy Day.
With as main goal to share our truly global expertise and deep local retail insight, the event will elaborate on our best in class Cross Channel approaches, Retail Internationalization methodologies and innovative approaches for the local retail community around the world.Details
Successful Retail Internationalization conference (Paris)
During the exclusive event Ebeltoft Group will presents its recent global study "RETAIL INTERNATIONALISATION -Trends, Failure & Success Drives and Future Outlook" and present on the hidden opportunities in the retail markets in India, Brazil and USA.
Speakers: Marcos Gouvea de Souza GS&MD/ Ebeltoft Brazil Saloni Nangia, Technopak/ Ebeltoft India Neil Stern, McMiallanDoolittle/ Ebeltoft USA
The study: Ebeltoft Group´s “2013 Retail Internationalization” whitepaper elaborates on the exclusive global insight on what international growth methodology can best enhance success when expanding in tomorrow´s global retail market and pinpoints the Key Drivers for Success when expanding abroad.
For more information click on the imageDetails
eRetail Europe - Cross Channel Retailing (Amsterdam)
Cross Channel or Omnichannel retailing is a critical topic among retail CEOs. As consumer expectations for digital solutions and shopping among seamless channels expands, retailers are raising the bar as they embrace digital convergence strategies.
The session will share new global research by Ebeltoft Group, and the cross channel successes and challenges of one of the most admired global retailers, Mango.
Speakers: Jim Okamura (Managing Partner Ebeltoft US/Okamura Consulting Roger Graell Sole (e-commerce Manager Mango)
eRetail Europe 2013: The conference for retailers, etailers and brands on e-commerce and Cross Channel strategy.Details
Global DIY Summit (Rome)
What to do with your store concepts in a cross-channel world.
Multi-Channel is dramatically changing the face of home improvement retailing and is shaping a new era where innovation will be more important than ever. Some experts are even forecasting that total online sales in retailing will reach 35% of total sales within the next decade. Retail stores simply must change or they will disappear!
Dia-Mart/EBELTOFT France will present on this subject and focus on the following points:
- Overview of how e-commerce is changing the stores.
- Cross channel best practices in the world of retail, and focus on DIY (Ebeltoft group research)
- How to bring in-store the value of internet: connected stores initiatives
- Beyond the devices: what experience should you propose in-store to keep customers coming to you
- Are there too many stores, too big and too costly?
- Store of the future: challenges and suggestions
For more information contact Ebeltoft Group: email@example.comDetails
Retail Trends (Jakarta)
Based on Ebeltoft Group´s recent global studies in Retail Innovations, Cross Channel and Retail Internationalization; the event will elaborate on:
How to exceed the expectations of the global customer, learn to apply innovation trends from around the world, and how cross channel retail can assist as well as determine the success of the retail business. In very practica steps, lean how harnessing these trends translate to sustainable competitive growth of your business.
The event will be presented by Ebeltoft Singapore, Ebeltoft UK and Ebeltoft FranceDetails
Ebeltoft Group Global Summit (Singapore)
Ebeltoft Group´s retail experts from around the globe will meet for our first global Summit of this year to share the latest insight and local developments in the retail industry.
Central themes will be Ebeltoft Group´s upcoming white paper " Retail Internationalization – Failure & Success Drivers, Trends and Future Outlook". and the new developments in Cross Channel and its impact on the physical store and its function during the buying process.Details
WINNING in today’s Global Market 2013 (Singapore)
The Key Success Factors and Trends in the Global Arena: Internationalisation, Innovation & Cross Channel.
Bringing together 3 notable Ebeltoft Group speakers in their respective fields from around the globe, join us for an engaging and inspiring half-day seminar as we share key trends and insights in today’s global consumer market.
Find out how to exceed the expectations of the global consumer, hear from innovation trends around the world, and how cross-channel capabilities can assist and determine the cross-channel future. In very practical steps, learn how harnessing these trends translate to productivity in your business.Details
E Show (Barcelona)
Retail Internationalization in an e-commerce world.
E-commerce plays a more important role these days when planning and implementing internationalization strategies for the small retailer at the corner till the high street retail brands.
With the flattening retail markets and technology developments there are several new factors to be taken into accounts and best practices to be learned from when embarking international expansion projects.
Kiss Retail-EBELTOFT Spain will present during the event on the said subject and highlight the findings of the upcoming Global Ebeltoft Group research: “Retail Internationalization– Failure &Success Drivers, Trends and Future Outlook”Details
NRF Big Show - Ebeltoft Group session on Retail Internationalization (New York)
During the upcoming NRF Big Show in NY, Ebeltoft Group will host the Keynote session on "Retail Internationalization: What Will It Take to Thrive in the Global Arena?".
The session we will present the findings of our forthcoming global study on this subject as well drive an active discussion on the latest trends and future outlook with two top retailers. On stage will be:
- Neil Stern (Partner at Ebeltoft USA)
- Jose Gomez (SVP Business Development at Mango)
- Denis Knoop (SVP Affiliated Retail and New Markets at Delhaize Group)
SESSION DETAILS: When: 3:15PM - 4:15PM Where: Room North Hall
For further information or to connect during the NRF please contact us: firstname.lastname@example.org
Note: This Keynote Session will be live-streamed on January 13th at 3:15pm EST. A link to sign up for access to this live-streaming video will be made available after January 2nd on the NRF´s website:
Ebeltoft Group Global Summit (Milan)
Ebeltoft Group´s executives met for the the 2nd time this year to share the latest trends best practice examples and retail cases from around the globe.
Next to the interesting "Milan retail landscape". Central points of discussion and analysis was Ebeltoft Group´s recent study on Cross Channel - the (un)connected store and the issue of how to align the physical store with the online cahnnel.Details
World Retail Congress 2012 (London)
As in previous years, Ebeltoft Group will collaborate with the WRC to develop the Retail Innovation category for the annual Retail Award and present the Key note session on Retail Innovations during the London event.
Closely related with Ebeltoft Group´s forthcoming Retail Innovations 8 publication, Ebeltoft Group will form the Expert Jury for the Retail Innovation Award and based on our global trend screening share the latest insight into developments of the retail landscape.Details
Retail Internationalisation - 2012_ How to succeed in USA_, Brazil and China (London)
Ebeltoft Group is hosting a seminar focusing on Retail Internationalisation.
The 2012 Retail Internationalisation Seminar will be held on Wednesday 19th September in London.
Our expert speakers will be: - Neil Stern, Senior Partner of McMillanDoolittle/ Ebeltot USA, a long-established Chicago-based retail consultancy - Marcos Gouvêa de Souza, The CEO of GS&MD/ Ebeltot Brazil, the most recognised retail consulting group in Brazil - Luke Lim, the CEO of AS Louken/ Ebeltot China & Singapore, the leading retail brand and business growth consultancy in Asia-Pacific, with offices in Shanghai and Singapore.
They will each speak on the current market situation in their countries, opportunities for potential market entrants, keys to success in localising retail concepts, principal risks and watch points.
The seminar is intended for people working within retailers who have a repsonsibility for International Retailing.
For more information please contact us: ebeltoftATebeltoftgroup.comDetails
15th Latin America Retail Forum (Sao Paulo)
GS&MD/ Ebeltoft Brazil held the 15th edition of the Latin American Retail Forum, which took place on August 16 and 17, at FECOMÉRCIO in São Paulo.
The forum gathered leading retail names aiming to discuss trends for emergent consumer markets, people like Éneas Pestana (Chief Executive Officer of Pão de Açúcar), Luiza Helena (Chair Person of Magazine Luiza), Carlos Massa (President of Grupo Massa), Guilherme Paulus (Founding Partner of CVC) and others.
During the Forum, the study "Moving Social Classes: The "More For Less" Consumer Redefines Retail Businesses" was presented, which approached consumers that migrated from class D to C, and from class C to B2. "The consumer is the one who emerges, but it involves the price as an important attribute when deciding to purchase something", explains Luiz Goes, Senior Partner of GS&MD/ Ebeltoft Brazil
In addition Jorge J. Quiroga from TodoRetail Consulting/ Ebeltoft Mexico presented on the new challenges of the retail scenario in Mexico and compared the economic and retail sector developments in Brazil and Mexico.Details
Global E-Commerce Summit (Barcelona)
During this 4th edition of the Global Summit Ebelotft Group will be present on its latest insight in Cross Channel from is forthcoming Global Cross Channel Report.
Join Jim Okamura from Ebeltoft US/ Okamura Consulting on June 6 at 12:00 to learn about this lates research focussing on the Store Perspective of the Global Cross Channel development and best practices.Details
Ebeltoft Group Global Summit (Dallas)
Ebeltoft Group´s retail experts from around the globe will meet for a first time this year to share the latest insight and local developments in the retail industry.
Building on Ebeltoft Group´s forthcoming Global Cross Channel report, sharing insights in this area and discussing best practises and benchmarks will be one of the main themes next to the latest methodologies in Retail Internationalization and Shopper Marketing.Details
Neuromarketing conference 2012 (Munich)
Organized by Ebeltoft Germany/Gruppe Nymphenburg, the Neuromarketing Conference 2012 will guide you through one of the most fascinating areas of current brain research and, at the same time, will provide you with valuable tips as to how you can implement this knowledge in your Customer Experience Management (CEM).Details
Handelswerbe Gipfel 2012 (Wiesbaden)
Ebeltoft Group will be represented during the retail conference "Handelswerbe Gipfel 2012" in Wiesbaden, Germany. Some of the main topics of the event are; Retail Advertising in times of global changes and 10 Big Ideas for the Future of Retail Communication.
The Ebeltoft Group members that will be presenting their insight during the event are:
- Sandra Bonis Charlacle (Ebeltoft France/ Dia-Mart). Subject: “ Excellence in French Retail Communication".
- John Torella (Ebeltoft Canda/ JCW Group). Subject: "Rethinking retail branding". Move from products/services/stores to the Total EXPERIENCE BRANDING.
- Norbert Wittmann (Ebeltoft Germany/ Gruppe Nymphenburg). Subject: Shopping in 2020: The Neo-Consumer and Neo-Shopper.
Shopper Marketing Forum (Toronto)
Ebeltoft Canada/ JCWilliams Group collaborated with this year´s Canadian Shopper marketing Forum and shared some of their latest insights: - Maureen Atkinson (Senior partner JCWG) co-presented "Best Shopper Marketing Creative in Canada and the World" with examples of shopper marketing from Canada and abroad. - John Torella (Senior partner JCWG) addressed the issue of "How Can Bricks and Mortar Compete in a Digital, Deal Finding Era".
For more information on the subjects and our services in Canada please contact Ebeltoft Canada/ JCW Group in Toronto.Details
Fit for Business Breakfast (Sydney)
What's in-store for the future of retail? Ebeltoft Australia/ Retail Doctor Group organizes its first of this year event of their frequently organized Breakfast series. During this event several speakers will share research findings, insights, global and domestic case studies and present on how to implement practical solutions to improve retailers performance.
Furthermore, Brian Walker and Katharina Kuehn will present the latest Ebeltoft Group Retail Innovations study as well as local trends and research from the RDG Australian Retail Consumer Study 2012.Details
Global Trust event (Bucharest)
Ebeltoft Romania/ ABS will organize a round table event to present the 2011 Global Trust Research.
During the event Ebeltoft members from around the world will present the research, elaborate on the insight and learnings and discus with 15 top retailers how they can take advantage from the insight and international best practice approaches.Details
Ebeltoft Group meeting (Bucharest)
After our meeting in Shanghai, the Ebeltoft Group will get together for the 2nd meeting of this year in Bucharest, Romania to present and discuss the latest hot topics from the retail industry and insightful local developments.
During the 3 day meeting central themes will be Multi-Channel strategy, e-tailing, Shopper Marketing and Retail Due Diligence.Details
World Retail Congress 2011 (Berlin)
Retail Innovation: still alive and kicking - Join us on Tuesday, September 27 from 15:00 - 16:00 hrs during our Ebeltoft Group session:
How are retailers making the difference to win customers? The Retail Innovation category of the World Retail Awards offers many examples of how retailers around the world and across different categories are finding a new angle on traditional formats or even inventing completely new solutions that can deliver retail leadership.
During this one hour session we will present on the insight and learnings from the Ebeltoft Group as well as the very best entries of the Retail Innovations trends from the 2011 research. The session will be moderated by the CEO Ebeltoft Italy, Fabrizio Valente.
The World Retail Congress More than 1.200 retail managers from all over the world will come together during the annual Retail Congress in Berlin, Germany and Ebeltoft Group companies from around the world will be attending the different session and presentaions to share our insight and experiance.
As in previous years, several directors of Ebeltoft Group will form of the Expert jury for the Retail Innovations Award and will select the 6 most interesting cases that will compete for the final Award.Details
Digitailing (Sao Paulo)
Digitailing is the 1st International Forum on Digital Retailing in Brazil. Gathering a senior level audience, the event is the place where business leaders will meet to discuss the present and future of e-commerce, mobile and multichannel retailing in the Brazilian market.
Top notch retailers will present their business cases: Groupon, Saraiva, Magazine Luiza, Nova Pontocom (Casas Bahia / Ponto Frio / Extra.com.br) and cross-channel experts (Jim Okamura from Ebeltoft USA, among others) will present best practices based on their experience and cases.
Digitailing will also present, first hand, the 2nd global Neoconsumer study, developed by Ebeltoft Brazil (GS&MD - Gouvêa de Souza) and Ebeltoft Group in 15 countries to evaluate how consumers have brought digital tools to their shopping process.Details
World Department Store Forum (Shanghai)
Ebeltoft Australia - the Ratail Doctor Group- will moderate this years event under the lead of their CEO, Brian Walker. Click on the logo to read more.Details
1st Global DIY Summit 2011 (Brussels)
Ebeltoft will be represented during the Global DIY Summit in Brussels where we present our Global Sustainability Study.
The study, conducted in 17 countries, creates understanding of issues as consumer’s approach on sustainability and how this can influence consumption behavior.
Join us during the session on Monday morning June 8th to listen to our speaker Mr. Birch.Details
4th Neuromarketing Conference (Munich)
For the 4th time, Gruppe Nymphenburg and Haufe Publishing organize the Neuromarketing conference in Munich. More information shortly or on: www.nymphenburg.deDetails
2nd Forum of Franchising (São Paulo)
The International Forum of Networks of Franchises and Business is an event held by the Brazilian member of Ebeltoft (GS&MD - Gouvea de Souza). Its first edition in 2010 had as main focus "Excellence in managing networks of franchises and business in the international landscape" and included cases of major Brazilian networks of franchises, and one of the world's experts in franchising: the Australian Greg Nathan master Psychology and education entrepreneurialDetails
E-Commerce One to One (Monaco)
During the first edition of this new Retail event, with a pure focus on E-Commerce, the Associate Member of Ebeltoft, Okamura Consulting, presented new insights in the area of Cross-Channel and E-Commerce. Some of the topics of the presentations were; From E-commerce to Cross-channel: Integrated customer experience, International e-commerce and Organization Design for cross-channel retailing.Details
World Retail Congress 2011 (Hong Kong)
The Retail Doctor from Australia and J.C. Williams from Canada represented the Ebeltoft Group at this years World Congress in Hong Kong.Details
World Retail Congress 2010 (Berlin)
The World Retail Congress 2010 is a unique opportunity to interact with and learn from more than 1,000 other retail focused participants. The Ebeltoft Group session, on Wednesday 27th, will address the topic of Retail Innovations and the Retail Innovations Award, introduced and led by Fabrizio Valente (Ebeltoft Italy/ Kiki Lab - Italy) and chairman of the Expert Jury at the World Retail Awards.
For a preview of the Ebeltoft Group presentation by Oscar Farinetti (founder Eataly) and Paolo Lucchetta (Architect, Retail Design) click the WRC logo.Details
EHI Marketing Forum (Cologne)
The German EHI Retail Marketing Forum, held for the 5th time in Cologne, deals with new marketing tools and approaches in retail. Ebeltoft holds a session on this conference with three international retail case studies.Details
Neuromarketing Congress - Consumer Empathy 3 (Munich)
For the 3rd time, Gruppe Nymphenburg invited to the Neuromarketing congress to the BMW World in Munich. The goal of Consumer Empathy is to really understand the wishes and feelings of the customers.Details