Articles published by Ebeltoft Group Members

Brazil is a fast growing market that, since 1994, with the stabilization of the economy, has matured a lot. In the last decade, the growth of the country has created a large mass of new consumers, opening many expansion opportunities for Brazilian and foreign chains

How to move from a multi-channel to a cross-channel approach

Neoconsumer, the multichannel, digital and global consumer, has seen its growth in all retail segments and formats

Simple common sense management (CSM) before implementing customer relationship management.

Is there nothing better than hearing retailers talk about the new age of the customer? Developing their loyalty programs and of course the golden implementation tactic that is enhancing their customer relationship management platforms.

The vast developments in the entertainment landscape show once again the importance of retail at different levels, POS and industries. Read about the development of Re-tainment in India.

Increasing competition in the pharmacy sector suggests that waiting for the market to turn around is not a viable option. Therefore the need to focus on establishing a clear proposition and organising the business to consistently deliver on that proposition, specifically in peak period is vital

A reflection of Hilary Kahn on the statement: Category Management is dead. Mission Management is the future!”

The merger of Drogasil and Droga Raia drugstore chains is just another chapter in a growing and irreversible market consolidation process, driven by increasing competition.

The strong increase of higher income per capita in regions such as as Northeast Brazil, force retailers and manufacturer to adopt different business models and at the same time look more in the directions of strategic alliances and other forms of collaborations.